Job Description

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Job Code:202095
Job Title:CUSTOMER SERVICE REPRESENTATIVE
Job Category:LOGISTICS/DISTRIBUTION/WAREHOUSING
Location:MARKHAM, ON

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<Customer Service Representative>


THE COMPANY:

Our client is a well-respected warehousing and logistics company, working with food manufacturers across the world. They are a consistent business, expanding year over year and are looking to grow their team with this position.

COMPENSATION:

Great base salary and benefits!

THE OPPORTUNITY:

This is the perfect role for a professional who enjoys interacting with multiple internal teams, clients and stakeholders. It is a role that not only ensures the delivery of food products internationally, but also oversees the quality of the shipments, as well as all the standard day-to-day interactions and processes.


You will be the main point of contact for order processing, managing the release of the orders to the warehouse team, coordinating the logistics of daily pick-up schedule and arrangements, engaging clients and ensuring that QA and Traders are updated as needed. It's a team first role and perfect for a person who enjoys a well-paced environment to work in.

QUALIFICATIONS:

  • 3+ years' experience within Customer Service
  • University degree or College Diploma considered an asset
  • Direct experience CRM and/or an ERP system
  • A team player, who takes ownership of tasks and has a demonstrated capacity to proactively resolve issues as they arise in day-to-day operations
  • An organized and focused professional, who is able to ensure business requirements are being delivered, while meeting and exceeding customer demands and expectations
  • An effective communicator, who has both a strong telephone presence and polished written communication and correspondence

LOCATION:

Markham, ON

POSITION TITLE:

Customer Service Representative

EMPLOYMENT TYPE:

Permanent, Full-Time

EDUCATION:

University degree or College diploma considered an asset

REQUIRED TRAVEL:

No

RELOCATION ASSISTANCE:

No

MANAGES OTHERS:

No

CONTACT:

Gian (John) Mele, Senior Recruiting Consultant

HOW TO APPLY:

Please click on the "APPLY" button located elsewhere on this job posting (preferred) or email your resume to: gmele@stoakley.com

LEARN MORE ABOUT THE RECRUITER:

Gian (John) Mele: http://stoakley.com/meet-gian-mele/

JOB CATEGORY:

Logistics/Distribution/Warehousing

INDUSTRY:

Food & Beverage

DATE:

October 5, 2021

JOB ORDER NUMBER:

202095

KEYWORDS:

Customer Service, ERP, Communication, Stakeholder Relations, Shipping, Coordination, Teams, Warehousing


ABOUT STOAKLEY-STEWART CONSULTANTS:

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting Firm with international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada, boasting over 300 person-years of recruiting expertise. We house a team of top-notch consultants, each acting as Subject Matter Expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries. This expansive breadth of experience allows us, as a firm, to satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.


See ALL of our open jobs at: http://data.stoakley.com/alljobs.asp


WHAT ARE WE KNOWN FOR AND HOW DO WE HELP?

  • Helping talented professionals secure new, exciting and rewarding career opportunities
  • Treating each unique individual with professionalism, respect and integrity
  • Meeting your distinct needs by matching you with the right corporate culture


PRIVACY POLICY:

Our Corporate systems comply with the provisions of the Personal Information Protection and Electronics Documents Act ("PIPEDA") which became effective January 1, 2004. To view our complete Privacy Policy please visit: http://stoakley.com/privacy-policy-2/


CONSENT POLICY:

By you ("the applicant") submitting your resume and/or personal information here, grant Stoakley-Stewart Consultants Ltd. ("SSC") the right to use personal data for recruitment and selection purposes. The applicant understands that the applicant's personal information is only collected, used and disclosed by SSC in accordance with this form or otherwise as permitted by law. The applicant authorizes SSC to collect, use and disclose their personal information in order to attempt to assist them in gaining employment with of one of SSC's clients. For this purpose and as part of this process, the applicant authorizes SSC to take a number of steps, typically including, but not necessarily limited to: Obtaining their resume and references (and any updates thereof); Interviewing them; Producing a video-clip of them; Speaking with their references; Verifying information and performing other searches and checks, done either by SSC or by an independent agency on behalf of SSC; Evaluating information about the applicant to analyze their suitability to potential positions; Disclosing any information about the applicant as provided by the applicant, by references and by other sources to any present or future client of SSC who, based on the applicant's qualifications, work requirements, desires and other factors and determined solely in the discretion of SSC, has or may have a position to which the applicant is or may be suited. The applicant understands that SSC will not disclose their information to a present or future client without speaking to the applicant first and receiving the applicant's verbal consent.


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